Terms and Conditions
1. Introduction
Welcome to Mynellore.in! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
2. Services Provided
Mynellore.in provides software development, consulting, and other related services. The scope of services, including any software solutions, will be outlined in the agreement or contract between you and us.
3. Account Registration
To access certain features of the website or services, you may need to create an account. You agree to provide accurate and complete information during the registration process and update it when necessary. You are responsible for maintaining the confidentiality of your account and password.
4. Use of Services
You agree to use our services only for lawful purposes and in compliance with all applicable laws. You will not engage in any conduct that could damage, disable, or impair our services or interfere with any other party’s use of our services.
5. Service Agreement
The details of the services, including project deliverables, timelines, payment terms, and any other conditions, will be provided in a service agreement between Mynellore.in and the client. The agreement will govern the terms of the specific services you are engaging us for.
6. Payment Terms
By purchasing our services, you agree to pay the fees specified in the service agreement. Payments are due according to the schedule outlined in the agreement. We accept payment through [insert accepted methods, e.g., credit/debit cards, bank transfer, etc.].
7. Intellectual Property
All intellectual property, including software, designs, content, and code, provided by Mynellore.in remains our property unless explicitly stated otherwise in the service agreement. You are granted a limited license to use the software or services provided as per the agreement.
8. Confidentiality
Both parties agree to keep any confidential information shared during the course of the service confidential, including software codes, business processes, and any proprietary information.
9. Limitation of Liability
Mynellore.in is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for the services in question.
10. Termination
Either party may terminate the agreement if the other party fails to comply with these Terms and Conditions or the specific service agreement. Upon termination, you may be required to pay for services rendered up to that point.
11. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on our website, and the date of the last revision will be indicated.
12. Governing Law
These Terms and Conditions are governed by the laws of [INDIA]. Any disputes will be resolved in the courts of that jurisdiction.
Refund Policy
1. General Policy
At Mynellore.in, we aim to deliver high-quality software services. However, if you are dissatisfied with the services provided, we have a refund policy as outlined below.
2. No Refunds for Completed Work
Once a project has been completed and delivered according to the specifications outlined in the service agreement, no refunds will be issued. We encourage clients to thoroughly review the project milestones and deliverables before final approval.
3. Refund for Uncompleted Services
If we are unable to complete the services agreed upon in the service agreement due to internal reasons (such as company closure, bankruptcy, etc.), we will provide a refund for the portion of the services that have not been delivered.
4. Refund Requests
Refund requests must be made in writing to [fakruddin@live.com] within [2-3 days] of the service agreement or delivery date. Requests should include a detailed reason for the refund request.
5. Refund Process
Once a refund request is submitted, we will review it and determine whether it meets the criteria for a refund. If eligible, we will process and credit the refund within [7-10 business days] to the original payment method.
6. Non-Refundable Charges
The following charges are non-refundable:
- Fees for services rendered
- Setup and consultation charges
- Payments made for third-party services or software
7. Service Delays
In case of delays in service delivery due to external factors (such as client-side delays, third-party services), we will not be obligated to provide a refund. We will work with you to resolve any issues.
Privacy Policy
1. Introduction
At Mynellore.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, billing and payment information
- Non-Personal Information: IP address, device information, browser type, and website usage data
3. How We Use Your Information
We use the information we collect to:
- Process and manage your orders or requests for services
- Communicate with you regarding service updates, project status, and other inquiries
- Improve our website and services
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your experience on the website.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers to fulfill our contractual obligations to you (e.g., payment processors, delivery services).
7. Your Rights
You have the right to access, update, or delete your personal data. If you wish to exercise these rights, please contact us at [insert contact email].
8. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page, and the date of the last revision will be indicated.
10. Contact Us
If you have any questions about our Privacy Policy or the handling of your personal information, please contact us at fakruddin@live.com